Privacy Policy & Terms of Use of Mel’s Skin Clinic Website

Privacy Policy

Mel’s Skin Clinic is committed to protecting your information, how it’s used and how it’s shared, and we appreciate you choosing to do business with us. This page describes our privacy policy. By visiting Mel’s Skin Clinic, you are accepting the practices described in this Privacy Policy.

Personal Information About Customers Gathered By Mel’s Skin Clinic

Here are the types of information we gather:

  • Information You Give Us: We receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information, but then responding to your enquiry efficiently might be more difficult.
  • Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies,” and we obtain certain types of information when your web browser accesses Mel’s Skin Clinic.

Cookies

  • Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to enable our systems to recognize your browser and to provide certain features and improve our business.
  • The ‘Help’ portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-ons settings or visiting the website of its manufacturer..

How Do We Use Your Information

  • We may use your information in a number of ways, including the following:
  • In order to serve you better, we may combine the information you provide us online and in our salon. We use that information to improve your overall experience with us.
  • To improve the content on our website. For example, we may use cookies to find out which parts of our site or our products or services are visited most often. To enhance your online experience, for example, we may use it to recognize you and welcome you to the site.
  • For marketing and promotional purposes. For example, we send out email and direct mail to our online and salon customers about products or events that we think may be of interest to them. We also may send you offers for discounts or free services on our site or in our stores.
  • Information Sharing

Information about our customers is an important part of our business, and we are not in the business of selling it to others. We promise not to sell your information to any third parties.

Third-Party Service Providers: We may employ other companies and individuals to perform functions on our behalf. Examples include but are not limited to, fulfilling orders, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions.

  • Business Transfers: As we continue to develop our business, we might sell or buy other companies, subsidiaries, or business units. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that Mel’s Skin Clinic, or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
  • Protection Of Mel’s Skin Clinic And Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Terms of Service and other agreements; or protect the rights, property, or safety of Mel’s Skin Clinic, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Children’s Use of Mel’s Skin Clinic

Mel’s Skin Clinic typically does not offer services utilised by children, but services can be offered if accompanied by or assisted by a parent or a legal guardian.

Terms Of Service, Notices, And Revisions

If you choose to visit Mel’s Skin Clinic, your visit and any dispute over privacy is subject to this Policy and our Terms of Service, including limitations on damages, arbitration of disputes, and application of the laws of South Africa.

Our business changes constantly, and our Privacy Policy and the Terms of Service will change also. We may e-mail periodic reminders of our notices and conditions, but you should check our website frequently to see recent changes. It is your responsibility to review this document periodically for changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

Information You Give Us

You provide such information when you search, buy, post, participate in a contest or questionnaire, or communicate with customer service. For example, you provide information when you search for a service; place an order with Mel’s Skin Clinic or one of our third-party sellers; provide information by filling out a form; communicate with us by phone, e-mail, or otherwise; complete a questionnaire or a contest entry form; provide reviews. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; email addresses.

Automatic Information

Examples of the information we collect and analyze include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history; the full Uniform Resource Locator (URL) clickstream to, through, and from our Website, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our toll free number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our Website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Information From Other Sources

Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; account information, purchase or redemption information, and page-view information from some merchants with which we operate co-branded businesses or for which we provide technical, fulfillment, advertising, or other services; search term and search result information from some searches conducted through the Web search features offered by our subsidiaries; search results and links, including paid listings (such as Sponsored Links).

If any questions or disputes of this Privacy Policy arise, please contact Mel’s Skin Clinic at info@melsskinclinic.co.za and we will do our best to answer or resolve your issue. You may also choose to contact us at:

Mel’s Skin Clinic, 2 Somerset Road, Gordons Bay, 7410, Telephone nr: 076 782 0686.

Privacy Policy

24-HOUR CANCELLATION POLICY

For any appointments not cancelled within 24-hours of the appointment you will be liable for 50% of the fee for the applicable service you booked for. If an appointment is cancelled within 24 hours, it give Mel’s Skin Clinic the opportunity to fill that appointment with another client. Thank you for understanding.

TERMS OF USE OF THIS WEBSITE

Mel’s Skin Clinic is committed to providing you with valuable information and resources. Whilst every effort is made to ensure the validity of the content that appears on this site, errors may occur. Your use of this site is on the basis of accepting our standard terms and conditions contained in this Legal notice and Privacy Policy.

ACCEPTANCE OF TERMS OF USE

By accessing, using or downloading materials from the Mel’s Skin Clinic website, you agree to follow and be bound by this Legal notice and Privacy Policy. In using the Mel’s Skin Clinic website for any purpose, you agree to be bound by these terms and conditions of use (hereinafter referred to as Terms). Please ensure you read and understand the Terms before you use the Mel’s Skin Clinic website. If you do not accept these Terms, you must refrain from using the Mel’s Skin Clinic website.

Mel’s Skin Clinic reserves the right, at its sole discretion, to amend these Terms from time to time. Please review the Terms periodically for any updates or changes. Your continued use of the Mel’s Skin Clinic website following the posting of any amendments to the Terms is deemed to be acceptance by you of such amendments.

DISCLAIMER

The materials on the Mel’s Skin Clinic website, including but not limited to product information, product specification, product availability, product features and images may contain inaccuracies and typographical errors. The images used on the Mel’s Skin Clinic website can and may be used for illustrative purposes only. Mel’s Skin Clinic accepts no liability whatsoever for any materials displayed on the Mel’s Skin Clinic website and which may be relied upon by you including but not limited to press releases and articles. Mel’s Skin Clinic does not warrant the accuracy or completeness of the materials or the reliability of any advice, opinion, statement or other information displayed or distributed throughout the Mel’s Skin Clinic website. You acknowledge that any reliance on any such opinion, advice, statement, memorandum, materials or information shall be at your sole risk. Mel’s Skin Clinic reserves the right, in its sole discretion, to correct any error or omission in any portion of the website. Mel’s Skin Clinic may make any other changes to the website, the materials and the products, programmes, services or prices described on the website at any time without prior notice.

Mel’s Skin Clinic makes no representation, warranty or guarantee of any kind whatsoever for the accuracy, merchantability, availability, fitness for a particular purpose or non-infringement of any content published on or available through this website.

In its quest for technical and operational excellence the features and/or technical specifications of products referred to on this website are constantly under review by Mel’s Skin Clinic which reserves the right to effect changes without prior notice or immediate updating of website information. You should therefore at the stage of purchasing our products confirm the existence of features and/or specifications deemed essential or important following evaluation of the product on the basis of technical information located on the website.

Under no circumstances, including but not limited to Mel’s Skin Clinic’s negligence, shall Mel’s Skin Clinic be liable for consequential, direct, indirect, incidental, punitive, or special damages related to (1) the use of (2) the inability to use (3) errors or omissions in the content and functions of this website even if Mel’s Skin Clinic or an authorised representative therefore has been advised of the possibility of such damage.

LIABILITY

Links on the Mel’s Skin Clinic website may take you outside the Mel’s Skin Clinic website and Mel’s Skin Clinic accepts no responsibility for the contents, accuracy or function of these linked sites, any link contained in a linked site, or any changes or updates to such sites. If Mel’s Skin Clinic is included as a link on another site, such inclusion does not imply endorsement by Mel’s Skin Clinic of the particular site. Mel’s Skin Clinic is not responsible for the content or privacy practices associated with linked websites. Neither Mel’s Skin Clinic, its employees, servants, agents, contractors nor any third party involved in creating, maintaining or operating this website, will be liable for any direct, indirect, incidental, consequential, indirect or punitive damages, costs, losses or liabilities whatsoever, arising out of your access to, or use of, this site. You acknowledge that any reliance on any such opinion, advice, statement, material or information shall be at your sole risk.

You must take your own precautions to ensure that the process which you employ for accessing this site does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system. Mel’s Skin Clinic does not accept responsibility for any interference or damage to your own computer system which arises in connection with your use of this site or any linked site. Mel’s Skin Clinic will not be liable for any damages to, or viruses that may infect your computer or any other equipment as a result of your use of, or access to, or downloading of any material from the Mel’s Skin Clinic website.

The Mel’s Skin Clinic website, the information and materials on the Mel’s Skin Clinic website, and the software made available on the Mel’s Skin Clinic website, are provided without any representation or warranty, express or implied, of any kind, including, but not limited to, warranties of merchantability, non infringement, or fitness for any particular purpose. Some jurisdictions may not allow certain limitations of warranties or damages, so some of the above exclusions may not apply to you. Access to this site may be terminated at any time by Mel’s Skin Clinic without notice. The disclaimers that are set out in these terms will nevertheless survive such termination.

COPYRIGHT

Users of the Mel’s Skin Clinic website may download or print one copy of any and all materials on the website for personal, non-commercial use, provided that they do not modify or alter the materials in any way, nor delete or change any copyright or trademark notice. All material on this website is provided for marketing purposes only. None of the information on this website may be copied, distributed or transmitted in any way for commercial use without the express written consent of Mel’s Skin Clinic. Mel’s Skin Clinic reserves full ownership of and intellectual property rights in any materials downloaded from this website.

SOFTWARE

Any software that may be available for download from the site is the copyrighted work of Mel’s Skin Clinic or its content providers. The software is made available for downloading solely for your personal use and its use is subject to terms of the end user license agreement, which accompanies or is included with the software. Any reproduction or redistribution of the Software not in accordance with the License Agreement may result in civil and criminal penalties.

Without limiting the foregoing, copying or reproduction of the software to any other server or location for further reproduction or redistribution is expressly prohibited. The software is warranted, if at all, only according to the terms of the license agreement. Except as warranted in the license agreement, Mel’s Skin Clinic hereby disclaims all warranties and conditions of merchantability, fitness for a specific purpose, title and non-infringement.

AVAILABILITY OF PRODUCTS AND SERVICES

The products and services displayed on the website may not be available in your particular country or locality, or at all. The reference to such products and services on the website is for information purposes only and does not imply or warrant that these products or services will be available in your particular country, location or elsewhere. You should check with Mel’s Skin Clinic for the availability of specified products and services in your area.